You’ve invested 120k to a beautiful high window with immensely good looking sky light window. Have you ever stared at those high, dusty windows and wondered, “How on earth do I clean that?” While u tried to look at the stars?
You’re not alone. At Kilat Pro, we get this question all the time—especially from homeowners with double-height living rooms, commercial spaces, or stunning glass facades that look amazing… until the dust kicks in only they know how hard is it to maintain? Usually happen few months into moving into new house.
This is a little behind-the-scenes peek into what actually goes on during a high window cleaning service, and what you should know before calling in the pros.
The Call We Got From a Bangsar Homeowner
Not too long ago, we received a WhatsApp message from a customer in Bangsar.
They had gorgeous full-height windows—imagine floor-to-ceiling glass at nearly 30 feet high. The problem? The glass had turned into a canvas of water stains, dust, and spider webs. And yes, guests were coming in three days.
“Can you clean it?” they asked.
“Sure,” we replied. “Let’s break it down by height.”
Understanding Window Heights & Cleaning Methods
When it comes to window cleaning services, height matters. A lot.
Here’s how we approach it:
✅ 8ft–10ft (Ground Floor / 1st Floor)
This is the sweet spot.
We usually use a ladder, with our crew wiping, scraping, and shining your glass to crystal-clear perfection. Microfiber cloths, squeegees, and detail brushes work best here. It’s simple, efficient, and very thorough.
Best for: Residential homes, ground floor shoplots, most accessible spaces.
✅ 10ft–24ft (2nd Floor & Above)
Now we’re reaching for the sky—almost.
Here, we switch to a ladder + extension pole setup. The wiper and sponge combo is our go-to tool. But here’s the catch: If the glass needs detailed cleaning (think paint, bird droppings, or hardened stains), scaffolding is recommended so our worker can reach it by hand.
It’s the only way to ensure our crew can get up-close and safe while maintaining top cleaning standards.
Best for: Double-volume houses, mezzanine offices, small commercial facades.
✅ 24ft and ABOVE
In Malaysia its good enough to set up a SKY BAR here. But this is where it gets serious—and where safety becomes non-negotiable.
For anything above 24ft (like that epic 3-storey glass facade), we use extension poles for a basic clean. If you want a detailed clean, scaffolding, skylift or gondola access is required.
By default, the client provides the access equipment, but if you need help sourcing scaffolding, we’re happy to quote you rental and setup options.
Reminder: Best effort only applies if no proper access equipment is provided.
⚠️ Let’s Talk Safety (Because No Window is Worth a Life)
One thing we never compromise on: crew safety.
If a location is considered dangerous or has a fall risk, we won’t allow our staff to proceed unless full safety equipment is available. This means:
- No climbing to dangerous heights without proper harnesses or platform
- No shortcuts
- No cowboy stunts
It’s not about being difficult—it’s about going home safe to our families.
Always discuss your window height and access requirements BEFORE booking. This helps us prepare the right tools and avoid any surprises.
Why All This Matters
High windows are beautiful. They open up spaces, let in natural light, and make your home or business feel grand. But maintaining them takes more than just a long mop.
With Kilat Pro’s professional window cleaning service, we break it down clearly:
- What height are we cleaning?
- What’s the best method?
- Is it safe?
- What level of detail do you want?
❓ FAQ About High Window Cleaning
Q: Can I just use my own ladder and do it myself?
A: You can—but we don’t recommend it for anything above 10ft. Risk of falls, damage to glass, and ineffective cleaning are common issues.
Q: Is scaffolding really necessary?
A: If you want detailed, streak-free, corner-to-corner cleaning for high windows, yes. Extension poles can only do so much.
Q: Do you provide the scaffolding?
A: Not by default, but we can quote you and arrange rental with enough notice.
Q: How much time does it take to clean tall windows?
A: Depends on access and glass condition. A small 2-storey facade can take 2–4 hours. Bigger ones, 1–2 days.
Q: Is there a cheaper way to do this?
A: You can opt for best-effort cleaning using extension poles only—but results may vary compared to detailed cleaning.
Final Word: Know Your Windows
If you’re considering a window cleaning service in Malaysia—whether for a condo, bungalow, office or showroom—knowing the height and access requirement is step one.
Let’s keep it clear (pun intended), safe, and honest.
Need a consultation?
Message us on WhatsApp with a photo of your window—we’ll help you figure out the best (and safest) way to clean it.
